Monday, 1 August 2011

How to report problems with the UCL ejournals

UCL ejournals problems can now be reported using the following problem report form: http://www.ucl.ac.uk/library/e-res_prob.php

This form is linked to the SFX menus and ejournals pages as well as being linked to our ejournals page:
http://www.ucl.ac.uk/ich/services/library/journals

The form automatically provides the ejournal team with information about the user's location and status, and is sent to members of the IS group as well as the ejournals team, both making for a more streamlined response.

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